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Stephanie Faulkner has spent over 15 years in the information industry involved in the development, launch and support of numerous software-as-a-service tools including RefWorks (the first web based bibliographic management service) , Pivot (a research funding and profiling database) and recently, PlumX. In her current role, Stephanie is a Product Manager for the Research Metrics group of Elsevier and works closely with publishers to integrate research metrics and explore the development of new forms of metrics for their journals.